Due to the large selection of
personalization options, developing a form to handle all the fonts,
colours, logo's and engraving or embroidery styles, would be cumbersome
The procedure to add items to your order is
1) Place a new order for the add-ons at:
(USA and International)
2) Immediately fill out our combine order
into a Single Shipment
If the first order has not shipped,
your orders will be combined, and your invoice will be adjusted for the
new total, less the shipping cost difference.
If the first order
has already been shipped, then the second order will be shipped (with no
adjustment for the shipping difference).
If the orders can't be combined and you
wish to cancel the second order, if the orders cannot be combined, please
state this in the comment field of the "Combine Two Orders" Form.
Note: The above method is the
most efficient means of requesting a change in your order. Not
following these procedures will cause further delays in processing and
facilitating any necessary changes to your order. This system was
devised to send the appropriate information to the correct department as
quickly as possible. Please be patient after submitting your
request, as our Customer Care Team is very busy accommodating our
customers' special requests. Every couple and every wedding is
important to us and we will contact you as soon as possible.