What to do if you: "Received
Pending Order Notification"
If you have received a "Pending Order
Notification", it could be for a few reasons. There could be a problem
with the processor recognizing your card information or the shipper may
need verification of the shipping location or other details on your order,
or perhaps an item had just gone out of stock.
You may receive a message similar to this:
Pending Order #wond168220111000 (Sample
The following order
experienced errors with payment processing. It has been marked as a
pending order until payment can be manually verified. Please contact
customer service to handle payment in order to continue with this order.
The steps to proceed with your order are simple. All that is
required, in these rare instances, is to call the toll free number shown
below to contact our (Processor/Accounting Department).
Please call during regular business
hours (Mountain Time Zone).
Make sure to provide them with the order number
(Transaction Number) from your order and let them know your order was with
Wonderful Wedding Warehouse (Huge Wedding Savings).
A Customer Service Representative
toll-free at 1-800-661-8096
Provide accounting or one of the Customer
Service reps. with your Wonderful Wedding Warehouse order number
(Transaction number) beginning with "Wond". If you are not sure where to find your
order number, "Click Here". The Processor or Customer Service Rep. will explain to you what
information was missed when you submitted your order, or what they need
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